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Guru.net.my
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FAQ for Guru.net.my

What is the difference between the Guru.net.my portal and other portals?

  • This portal is offered by Berita Harian who has more than 10 years experience in providing various education related programmes.


  • One of the strengths of this portal is its effective and efficient design. The design is made simple and straight forward and that even young students can easily learn how to maneuver through it. The design of this portal also pedagogically sound. It was designed to ensure that students met their learning objectives and improved in their educational performance.


  • This portal is comprehensive in its service offerings. It offers assessment papers, topical exercises (questions from selected topics only), online notes, online exam, multimedia lessons and mentally challenging games.


  • This portal was built with a concept that is effective, fun and easy to use.


What is the cost of subscribing to guru.net.my?

RM 100 per student per year.


If I subscribe to Guru.net.my for the UPSR level and I am in standard 6 (or PMR level and I am in Form 3), does that mean that I will not be able to use the services for Form 1 next year?

If you subscribe now and you are in Standard 6 now or any time within this year, your account will automatically be changed to Form 1 next year (or if you are in Form 3, your account will be automatically changed to Form 4) if it is still within the 1 year period.


What are the subjects available in the Guru.net.my portal?

UPSR: Bahasa Malaysia, English, Science and Mathematics. This covers topics from Standard 4, 5 and 6.
PMR: Bahasa Malaysia, English, Science and Mathematics, Sejarah and Geography. This covers topics from Form 1, 2 and 3.
SPM: Bahasa Malaysia, English, Science, Mathematics, Geography, Biology and Chemistry. This covers topics from Form 4 and 5.


What is the difference between the full package and the Online Exam package?

The full package allows you to use all the modules (online assessments, online topical exercises, online Notes, etc) in Guru.net.my while the Online Exam package only allows you to sit for an Online Exam.


Are the questions in Guru.net.my forecast questions for the upcoming exams?

No. The questions are not forecast questions but questions that are created based on the syllabus that students study in schools.


Is it safe to make payment for Guru.net.my online?

Yes, Guru.net.my uses iPay88 as their payment gateway. iPay88 was given a license to provide payment gateway services and they follow all the procedures and have taken all necessary steps to ensure that the payment is secure.


What are the benefits of paying online?

It is easy and fast to make payment online. You can use either your credit card or make payment through your Internet banking facility. The payment is immediately registered and you can use the Guru.net.my services immediately.


How do I know if my online payment was successful?

You will see a "Payment Successful" page when the payment process is completed and you will also receive an e-mail confirming that your payment was successful.


Can I change my username and password?

Yes. You can change your password as many times as possible but you can only change your username once.


What do I need to do if I forget my password?

You will need to click on the "Forgot Password" link and then fill out the details of your username, e-mail address and mother's name. Once you have done this, you can then recreate a new password for yourself.


Can my personal profile be updated at anytime?

Yes.


Can a parent go into their children's account and view their progress?

Yes. If the parent knows the username and password, they can go in and check their report card and see their children's progress.


How can schools register a group of students?

Schools can send a cheque or postal order in the name of BERITA HARIAN to Berita Harian. Once Berita Harian receives the cheque, they will create valid usernames and passwords and send it (or fax it) to the schools.


Will the Guru.net.my system let me know when my annual subscription will end?

Yes, the system will automatically send you a notification when your subscription is about to expire.